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Assistant Service Manager - ARROW POINTE-2026
FL - Tallahassee, 32303



Job ID: 2826
Duration: Full Time
Date Posted: 6/16/2010
Certifications Required: EPA
CPO





Job Description
SCOPE:
Perform duties to track and maintain service information and maintain the safety, operation, and aesthetics of all elements of grounds, buildings, amenities, and apartments of assigned property in condition that meets established quality standards, making broad decisions requiring considerable initiative and ingenuity and where only general methods are available.

ESSENTIAL FUNCTIONS:
1. Work from check lists, schedules, service requests, logs, contracts, warrantees, and instructions.
2. Track and determine the status of service requests in computer system and close records for completed orders.
3. Update and maintain a wide range of records and documentation including EPA logs, MSDS sheets, smoke detector records, asset inventory, fire log, compactor log, and pool log.
4. Maintain spare parts inventory.
5. Conduct and document move-in and move-out inspections. Orient new residents to the operation of appliances in apartments and respond to questions.
6. Respond to punch lists and prepare apartments for move in for new residents, ensuring that all check list items are processed and resolved.
7. Respond to service requests to investigate and make mechanical, electrical, plumbing or HVAC repairs to damaged or broken apartment or amenity elements as reported by residents or staff or escalated by Service Technicians.
8. Paint any range of interior and exterior surfaces and fixtures at assigned properties.
9. Process assigned area of grounds in keeping with schedules and check lists.
10. Remove snow accumulations from driveways, parking lots, walkways, breezeways, stairs, and other common grounds areas.
11. Clean and scrub pool and deck surfaces, and remove debris. Check water and treat with prescribed chemicals under supervision or as certified to ensure that pool water characteristics are in compliance with prescribed standards.
12. Check and repair irrigation systems. Rake recreation areas and straighten signs and poles. Paint signs, speed bumps, street markings, and other areas as assigned.
13. Perform assigned range of preventive maintenance routines including change filters, check smoke detectors and replace batteries as required, change light bulbs, perform damage inspections, perform routine plumbing repairs, and update exterior light map.
14. Assist to move appliances into and from apartments and vacant apartments of discarded personal belongings and trash left in vacated apartment homes. Make keys as directed. Clean and maintain golf carts and report damage or the need for service.
15. Respond to maintenance related inquiries from any staff members or residents. Perform any range of special projects to install or repair items.
16. Observe property grounds and notify supervisor of safety hazards, property damage or unsightly conditions on grounds.
17. Available for ?on call? duty, nights and weekend work.




Required Skills
KNOWLEDGE:
Use mathematics together with the analytical use of complicated drawings, manuals, and schematics, and use various types of precision measuring instruments, such as A/C gauges, digital scales and electrical testers. Equivalent to up to 3 years applied trades training on a particular or specialized occupation, requiring knowledge of mechanics, electrical systems, HVAC systems, and plumbing. Fully functional level requires basic mechanical knowledge and Certified Pool Operator and Environmental Protection Agency certifications for utilization of pool and HVAC chemicals.

EXPERIENCE:
Over 3 and up to 5 years required to be fully familiar with required techniques, equipment, systems, documentation, and work routines.